This Privacy Policy explains what personal information taka85 collects from players in Bangladesh, how we use it, who we may share it with, and what rights you have. Reading this document takes about five minutes. If something is unclear, reach us through Live Chat at any time.
Who Operates This Site
taka85 operates the platform at taka85.cam. References to "we", "us", or "our" throughout this policy all refer to taka85. References to "you" or "your" mean any registered player or visitor to the site.
As the data controller, taka85 decides the purpose and means of processing your personal information. We are committed to handling your data with care and only for the reasons described below.
Information We Collect from taka85 Players
Information you give us directly
- Registration details: full name, date of birth, email address, mobile number, and your chosen username.
- Identity documents: National ID Card (NID), passport, or driving licence — required before your first withdrawal.
- Payment information: your bKash, Nagad, Rocket, Upay, or bank account numbers used for deposits and withdrawals. We do not store full card numbers.
- Communications: messages sent to us via Live Chat or any support channel, including timestamps.
Information collected automatically
- Device and connection data: IP address, browser type, operating system, and screen resolution.
- Session activity: pages visited, games played, bets placed, session duration, and login timestamps.
- App data: if you use the taka85 App (Android v7.0+, version 3.8.9), we may collect device model, OS version, and crash reports to fix technical issues.
- Cookies and similar technologies: see the Cookies section below for details.
We do not buy or rent personal data from third-party marketing lists. The only information we hold about you is what you provide or what your use of the platform generates.
Why We Use Your Data
| Purpose | What we use |
|---|---|
| Create and manage your account | Name, email, mobile number, date of birth |
| Process deposits and withdrawals | Payment account numbers, transaction records |
| Identity checks before first withdrawal | NID / passport / driving licence image |
| Prevent fraud and money laundering | IP address, device data, transaction patterns |
| Deliver bonuses and VIP rewards | Betting history, turnover totals |
| Provide 24/7 Live Chat support | Account details, chat transcripts |
| Responsible gaming checks | Deposit frequency, session lengths, self-exclusion requests |
| Service announcements (not ads) | Email address, mobile number |
| Technical performance and bug fixes | App crash logs, browser/OS version |
We do not use your data for automated profiling that produces legal effects or significantly affects you without human review.
Our Legal Basis for Processing
We process your data on one or more of the following grounds:
- Contract performance: processing is necessary to provide you with the gaming service you signed up for.
- Legal obligation: we must retain certain transaction and identity records to comply with anti-money-laundering and responsible gaming requirements.
- Legitimate interests: fraud prevention, platform security, and service improvement — provided these do not override your rights.
- Consent: for optional marketing communications. You can withdraw consent at any time through Live Chat.
When We Share Your Information
We do not sell your personal data. We share it only in the following circumstances:
- Payment processors: your mobile wallet or bank details are passed to the relevant payment provider (bKash, Nagad, Rocket, Upay, or bank) solely to complete your transaction.
- Game providers: CQ9, JDB, FA Chai, Spribe, JILI, and PG Soft receive a session token to authenticate your game session. They do not receive your name, NID, or payment details.
- Identity verification services: document images may be shared with a third-party review service to confirm authenticity. These partners are bound by strict data-processing agreements.
- Regulatory or legal requests: we will disclose data if required by a valid court order or regulatory authority. We will notify you if permitted to do so.
All third parties who handle your data on our behalf are contractually required to treat it with the same level of protection described in this policy.
Cookies and Tracking on taka85
When you visit taka85.cam, our servers place small data files (cookies) on your browser. Here is what we use:
| Cookie type | Purpose | Can you opt out? |
|---|---|---|
| Essential session cookies | Keep you logged in, prevent cross-site request forgery | No — the site will not work without these |
| Preference cookies | Remember your language and odds format settings | Yes, via browser settings |
| Analytics cookies | Measure page load times and navigation patterns (anonymised) | Yes, contact Live Chat to opt out |
| Affiliate tracking cookies | Credit the referring partner if you registered via a link | Yes, via browser settings |
You can clear or block cookies through your browser settings at any time. Blocking essential cookies will prevent login from working correctly. The taka85 App uses local device storage rather than browser cookies for session management.
How Long We Keep Your Data
We retain your data for as long as your account is active, plus a mandatory period afterward for compliance purposes. Specific retention periods:
- Account and transaction records: retained for five years after account closure, in line with anti-money-laundering standards.
- Identity documents: retained for five years after the last transaction, then securely deleted.
- Live Chat transcripts: retained for two years from the conversation date.
- Marketing consent records: retained until you withdraw consent, plus six months as proof of your opt-out.
- Anonymous analytics data: retained indefinitely in aggregated form with no link to your identity.
When the retention period expires, data is either securely deleted or anonymised so it can no longer identify you.
Your Rights as a taka85 Player
You have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Correction: ask us to fix inaccurate information — for example, a misspelled name.
- Deletion: request that we erase your data. We will comply unless retention is required by law.
- Restriction: ask us to stop using your data while you contest its accuracy or our grounds for processing.
- Data portability: receive your account data in a machine-readable format so you can transfer it elsewhere.
- Objection: object to processing based on legitimate interests, including direct marketing.
- Withdraw consent: pull back any consent you have given at any time, without affecting the lawfulness of earlier processing.
To exercise any of these rights, contact us through 24/7 Live Chat. We will respond within 30 calendar days. If we need more time for a complex request, we will tell you within that initial period.
How We Protect Your Account
taka85 applies several layers of technical and operational controls:
- All connections between your device and our servers use TLS 1.2 or higher (HTTPS).
- Passwords are stored using industry-standard one-way hashing. Our staff cannot read your password.
- Payment account numbers are stored in an encrypted vault separate from your profile data.
- Access to player records by our team requires multi-factor authentication and is logged.
- We run regular security reviews and respond to vulnerability disclosures promptly.
On your end, use a strong, unique password and avoid logging in on shared or public devices. If you think your account has been accessed without your permission, contact Live Chat immediately so we can lock it.
Age Requirement: 18 and Over Only
taka85 is strictly for adults aged 18 and above. We do not knowingly collect data from anyone under 18. During registration, we ask for your date of birth and may request identity documents to confirm your age before you can withdraw funds.
If we discover that a player is under 18, we will close the account immediately, void any pending bets, and delete the personal data we hold. If you believe a minor has registered, please alert us through Live Chat straight away.
When This Policy Changes
We may update this policy from time to time — for example, if we add a new payment method, change a game provider, or if regulations in Bangladesh require adjustments. When we make a material change, we will:
- Update the "Last updated" date at the top of this page.
- Post a notice on the site for at least seven days after the change.
- For significant changes, send a message to your registered mobile number or email address.
Continuing to use the platform after the effective date of an update means you accept the revised policy. If you disagree with any change, close your account before it takes effect.
Reach the taka85 Privacy Team
If you have a question about this policy, want to exercise a data right, or need to report a concern, the fastest way is our 24/7 Live Chat service on the site or in the taka85 App. Our support team handles privacy requests directly — no need to send documents by post.
When you contact us about a privacy request, please include:
- Your registered mobile number or username, so we can locate your account.
- A short description of your request (access, deletion, correction, etc.).
- Any relevant dates if your request relates to a specific transaction or interaction.
We aim to acknowledge your request within one business day and resolve it within 30 calendar days. For complex requests we will keep you updated along the way.
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